Ferosh offers easy 7-days return/exchange policy to our customers from the date of delivery.
In case you receive a damaged/defective product, Ferosh should be notified within 24 hours of receipt. We may request you to share images at email@example.com
Any returned product that does not fulfill the below mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be refunded in that case.
The returning product should meet the following requirements:
Please make sure that the returned products are packed properly to prevent any loss or damage during transit. Once we receive the returned products, our quality team will check on the products.
The Return Process
Once we get notified about the exchange/return, these cases may arise :
REFUND/REPLACEMENT WILL NOT BE GENRATED IF ANY IF THE REQUIREMENTS AREN'T FULLFILLED
For any other queries, you can speak to our customer care team via call at 8860386395
Please gather the below information before you call customer care or you can also mention the same in the email:
*Refund will be generated within 3 working days after the return is received
*Sales product comes under Non-returnable categories unless there is damage/quality issue at the time of delivery due to a miss from our quality team.
Note: Please read the return policy carefully before returning an item.
FEROSH deliver orders Pan India via Pickrr courier service. Orders are delivered within 3-5 working days from the time of order confirmation. Deliveries are done between Monday and Saturday between 9am and 5pm IST.
The courier will make 3 attempts at delivery. If after the third attempt, the customer is unavailable, the courier company will return the parcel. If you would want re-delivery, you have to send us the request via email and thereby Rs100/- will be charged as a re-shipping cost.
|COD Below Rs. 1000||Above Rs. 1000|
|FREE shipping for pre-paid orders|
I hadn't even received this order
This is an amazing neck piece so far quality is awesome looks amazing.
Simple n small ring. Adjustable n beautiful
White Stone Knot Bracelet Set Of 3
Crystal Studded Red Hearts Dangling Earrings
Mandala art began at the time of Buddhisam. Ring is a great work
Beautiful! And just the right size. I am totally satisfied and happy to have added this elegant piece to my collection. I appreciate the smooth transaction and quick delivery.
Awesome product. Looking great.
Very pretty necklace❤. Can be paired with various outfits!
I loved it it's an awesome product...😃will purchase more from ferosh
Really good bracelet
quality is amazing and the looks are just as eye catching as in the pic. great buy
great gift item. was looking for something like this. Thnx ferosh
excellent product and excellent customer service